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iPowerWeb Support
iPowerWeb Email Support
iPowerWeb has
a very good and responsive email support system. Any support e-mail you
send them you will receive a knowledgeable and prompt reply. They have
a very reliable ticketing system in place and for every e-mail you send
them you will receive a ticket number. To test their e-mail support we
have sent them many pre-sales questions as well a technical support questions.
Send an email to support@ipowerweb.com
for technical support or sales@ipowerweb.com
for sales related questions.
iPowerWeb Knowledge Base
iPowerWeb have
a very extensive Knowledge Base for answers to common questions. They
store all resolved problems in the solution database. You are able to
search the iPowerWeb Knowlege base by product, category, keywords, or
phrases.
iPowerWeb Flash Tutorials
iPowerWeb has recently launched a new series (49 in all) of online Flash
Tutorials designed to help give iPowerWeb members "How To" step
by step instructions on: cPanel, FrontPage, Marketing Center, WS_FTP,
iPage Website Builder, CuteFTP and Domain DNS. All iPowerWeb members can
have access to a visual demonstration and a step by step walk through
to help understand, use and benefit from each of these popular applications.
Toll Free Support
Call 888-511-HOST (4678) for free customer support. If iPowerWeb
cannot be contacted on their toll free number (outside USA/Canada), call
1-310-314-1608. The telephone support timings are below
Billing: Monday - Friday 7 AM - 7 PM (PST), Saturday 9 AM - 5 PM (PST)
Sales: Monday - Sunday 7 AM - 7 PM (PST)
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