iPowerWeb

iPowerWeb Support

iPowerWeb Email Support
iPowerWeb has a very good and responsive email support system. Any support e-mail you send them you will receive a knowledgeable and prompt reply. They have a very reliable ticketing system in place and for every e-mail you send them you will receive a ticket number. To test their e-mail support we have sent them many pre-sales questions as well a technical support questions. Send an email to support@ipowerweb.com for technical support or sales@ipowerweb.com for sales related questions.

iPowerWeb Knowledge Base
iPowerWeb have a very extensive Knowledge Base for answers to common questions. They store all resolved problems in the solution database. You are able to search the iPowerWeb Knowlege base by product, category, keywords, or phrases.

iPowerWeb Flash Tutorials
iPowerWeb has recently launched a new series (49 in all) of online Flash Tutorials designed to help give iPowerWeb members "How To" step by step instructions on: cPanel, FrontPage, Marketing Center, WS_FTP, iPage Website Builder, CuteFTP and Domain DNS. All iPowerWeb members can have access to a visual demonstration and a step by step walk through to help understand, use and benefit from each of these popular applications.

Toll Free Support
Call 888-511-HOST (4678) for free customer support. If iPowerWeb cannot be contacted on their toll free number (outside USA/Canada), call 1-310-314-1608. The telephone support timings are below

Billing: Monday - Friday 7 AM - 7 PM (PST), Saturday 9 AM - 5 PM (PST)
Sales: Monday - Sunday 7 AM - 7 PM (PST)

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